Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before accessing or using the website located at wingsnob-hotchicken.top (the "Website") or any services offered by Wing Snob ("Company," "we," "us," or "our"). By accessing our Website, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must discontinue use of our Website and services immediately.

1. Acceptance of Terms

By accessing or using the Website at wingsnob-hotchicken.top, you represent and warrant that:

• You are at least 18 years of age, or if you are between the ages of 13 and 17, you have obtained verifiable parental or legal guardian consent to use this Website and its services;
• You have the legal capacity and authority to enter into a binding agreement;
• You are not prohibited by any applicable law from accessing or using our services;
• You will use the Website and services solely for lawful purposes consistent with these Terms;
• All information you provide to Wing Snob is accurate, current, and complete to the best of your knowledge.

These Terms constitute a legally binding contract between you ("User," "Customer," or "you") and Wing Snob. Your continued use of our Website following any updates or modifications to these Terms constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any changes.

2. Description of Services

Wing Snob is a food service establishment specializing in hot chicken, wings, and related food and beverage offerings. Our services, as made available through our Website and physical location(s), include but are not limited to:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery through our Website or authorized third-party delivery platforms.
• Menu Information: We provide descriptions, pricing, allergen information (where available), and nutritional details related to our food and beverage offerings.
• Promotions and Special Offers: We may periodically offer discounts, loyalty programs, coupons, and promotional deals through our Website, email, or social media channels.
• Customer Account Services: Users may create and manage personal accounts to streamline their ordering experience, save preferences, and track past orders.
• Catering and Group Orders: We may offer catering services for larger groups or events, subject to separate terms and availability.
• Informational Content: We provide information about our brand, story, locations, hours of operation, and contact details.

Wing Snob reserves the right, in its sole discretion, to modify, suspend, or discontinue any aspect of its services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Availability of menu items, pricing, hours of operation, and delivery areas may vary and are subject to change without notice. We do not guarantee the continuous or uninterrupted availability of our Website or online ordering functionality.

3. User Accounts and Registration

To access certain features of our Website or to place online orders, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, truthful, current, and complete information during the registration process;
• Maintain and promptly update your account information to ensure it remains accurate and current;
• Maintain the confidentiality and security of your account credentials, including your username and password;
• Accept full responsibility for all activities that occur under your account, whether or not you have authorized such activities;
• Notify Wing Snob immediately at [email protected] if you suspect any unauthorized use of your account or any security breach.

Wing Snob reserves the right to suspend or terminate your account at any time if we have reason to believe that the information provided is inaccurate, misleading, or violates these Terms. You may not transfer or assign your account to any other individual or entity.

4. User Obligations and Prohibited Activities

As a condition of your use of the Website and services, you agree to comply with all applicable federal, state, and local laws and regulations, including those of the United States of America. You further agree that you will not engage in any of the following prohibited activities:

4.1 Prohibited Conduct

• Using the Website or services for any unlawful, fraudulent, or malicious purpose;
• Attempting to gain unauthorized access to any portion of the Website, server, database, or network connected to the Website;
• Submitting false, misleading, or fraudulent orders, payment information, or account information;
• Impersonating any person or entity, including any Wing Snob employee, representative, or another user;
• Posting, transmitting, or distributing any content that is defamatory, obscene, harassing, threatening, hateful, or otherwise objectionable;
• Using any automated tools, bots, scrapers, crawlers, or similar technologies to access, extract, or collect data from our Website without our express written consent;
• Interfering with or disrupting the integrity, performance, or security of the Website or related servers and networks;
• Circumventing, disabling, or otherwise interfering with any security-related features of the Website;
• Uploading, transmitting, or introducing any viruses, malware, spyware, ransomware, or other harmful or malicious code;
• Collecting or harvesting personal information of other users without their explicit consent;
• Using our services to send unsolicited communications (spam) or promotional materials;
• Engaging in any activity that places an unreasonable or disproportionate burden on our Website's infrastructure;
• Reproducing, duplicating, copying, selling, or reselling any portion of the Website or its content for commercial purposes without our written authorization;
• Violating any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Engaging in price manipulation, coupon fraud, or abuse of any promotional offers.

Wing Snob reserves the right to investigate any suspected violations of these Terms and to take appropriate legal or administrative action, including but not limited to suspension of service, termination of accounts, and referral to appropriate law enforcement authorities.

5. Online Ordering and Payment Terms

5.1 Order Placement

When you place an order through our Website, you agree that your order constitutes a binding offer to purchase the selected items at the stated price, subject to our acceptance. An order is confirmed only upon receipt of a confirmation email or on-screen confirmation from Wing Snob. We reserve the right to refuse or cancel any order at our discretion, including due to item unavailability, pricing errors, or suspected fraudulent activity.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices may be updated at any time without prior notice. The price applicable to your order will be the price displayed at the time you complete your purchase.

5.3 Payment Methods

We accept payment through the methods indicated on our Website at the time of purchase. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete. You authorize Wing Snob (or our designated payment processor) to charge your selected payment method for the total amount of your order, including applicable taxes and fees.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. Refunds or replacements may be issued at our sole discretion in cases of incorrect orders, food quality concerns, or other issues attributable to Wing Snob. To request a refund or report an issue with your order, please contact us at [email protected] within 24 hours of receiving your order.

5.5 Delivery

If delivery services are available in your area, delivery times are estimates only and are not guaranteed. Wing Snob is not responsible for delays caused by third-party delivery partners, weather conditions, traffic, or other factors beyond our reasonable control. Risk of loss and title for items passes to you upon delivery to your provided delivery address.

6. Allergen and Dietary Information

Wing Snob makes reasonable efforts to provide accurate allergen and ingredient information on our Website. However, we cannot guarantee that any food item is free from all allergens, as our food is prepared in environments where allergens such as gluten, peanuts, tree nuts, dairy, eggs, soy, fish, and shellfish may be present. It is your responsibility to inform us of any dietary restrictions or allergies before placing an order. Wing Snob shall not be liable for any allergic reactions or adverse health effects resulting from consumption of our food products.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, menu designs, brand materials, trade names, trademarks, service marks, and software, is the exclusive property of Wing Snob or its content suppliers and is protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and applicable trademark laws.

7.2 Limited License

Wing Snob grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content solely for your personal, non-commercial use in connection with placing orders and using our services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Website content;
• Use any Wing Snob trademarks, logos, or brand elements without prior written consent;
• Frame or mirror any content on any other website or server;
• Use data mining or similar data extraction tools;
• Download or copy any account information for the benefit of any other party.

7.3 User-Submitted Content

If you submit any content to us, including reviews, comments, photos, feedback, or suggestions ("User Content"), you grant Wing Snob a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with our business and marketing activities. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe any third-party rights.

8. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, or services, including delivery partners, social media platforms, and payment processors. These links are provided for your convenience only. Wing Snob does not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party websites or services. Your use of third-party websites is at your own risk and subject to the terms and conditions of those respective parties. We encourage you to review the privacy policies and terms of service of any third-party websites you visit.

9. Disclaimers and "As-Is" Basis

9.1 No Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES PROVIDED BY WING SNOB ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WING SNOB EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED.

9.2 Food Quality Disclaimer

While Wing Snob takes pride in the quality and preparation of its food products, we do not warrant that food items will meet any specific expectation of taste, quality, or satisfaction beyond what is reasonable in the ordinary course of food service. Food items are prepared fresh and may vary in appearance from images displayed on our Website.

9.3 No Medical or Nutritional Advice

Any nutritional or allergen information provided on our Website is for informational purposes only and does not constitute medical or dietary advice. You should consult a qualified healthcare professional before making dietary decisions based on information provided on our Website.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, WING SNOB, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES;
• LOSS OF REVENUE, PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM ANY THIRD-PARTY CONDUCT OR CONTENT ON THE WEBSITE;
• ANY FOOD-RELATED ILLNESS OR ALLERGIC REACTION THAT IS NOT DIRECTLY ATTRIBUTABLE TO OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT;
• DAMAGES RESULTING FROM INTERRUPTIONS, DELAYS, OR ERRORS IN THE WEBSITE OR ONLINE ORDERING SYSTEM.

IN NO EVENT SHALL WING SNOB'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO WING SNOB IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its owners, officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or in connection with:

• Your access to or use of the Website or services;
• Your violation of these Terms or any applicable law or regulation;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or contractual rights;
• Any User Content you submit, post, or transmit through the Website;
• Your fraudulent conduct, gross negligence, or willful misconduct;
• Any dispute between you and another user or third party.

Wing Snob reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with Wing Snob in asserting any available defenses.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, available on our Website, which is incorporated into these Terms by reference. By using our Website and services, you consent to the collection and use of your information as described in our Privacy Policy.

Wing Snob complies with applicable United States federal and state privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). If you are a California resident, you may have additional rights regarding your personal information as described in our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms, the Website, or our services shall be governed by and construed in accordance with the laws of the United States of America and applicable state law, without regard to its conflict of law provisions.

Any legal action or proceeding arising under or related to these Terms that is not subject to arbitration as provided below shall be brought exclusively in the appropriate federal or state courts located in the United States, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Wing Snob by email at [email protected] and provide a written description of your dispute, the relief you seek, and your contact information. The parties agree to attempt to resolve the dispute informally for a period of thirty (30) days from the date the written notice is received. If the dispute is not resolved within this period, either party may proceed to binding arbitration as described below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, all disputes, claims, or controversies arising out of or relating to these Terms, the Website, or our services that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND WING SNOB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Wing Snob agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

14.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction, provided the action remains in small claims court and is not removed or appealed to a court of general jurisdiction.

15. Term and Termination

15.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Website or services, or for as long as you maintain an account with Wing Snob.

15.2 Termination by You

You may terminate your account or cease use of our services at any time by contacting us at [email protected] and requesting deletion of your account. Termination does not relieve you of any obligations incurred prior to termination, including payment obligations for orders already placed.

15.3 Termination by Wing Snob

Wing Snob reserves the right, in its sole discretion, to suspend or terminate your access to the Website or services, with or without cause and with or without notice, for any reason, including but not limited to:

• Violation of these Terms or any applicable law;
• Fraudulent, abusive, or otherwise unacceptable conduct;
• Extended periods of account inactivity;
• Operational, technical, or business reasons.

15.4 Effect of Termination

Upon termination of your account or access to services, your right to use the Website and services will immediately cease. Sections of these Terms that by their nature should survive termination — including without limitation provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution — shall survive any termination of these Terms.

16. Changes to Terms

Wing Snob reserves the right to modify, update, or replace these Terms at any time at its sole discretion. When we make material changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our Website;
• Where required by applicable law or in our discretion, notify you by email or through a prominent notice on our Website.

Your continued use of the Website or services following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of our Website and services and, if applicable, close your account. We encourage you to review these Terms regularly to stay informed of any updates.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction or arbitrator, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect as if these Terms had been executed without the invalid, illegal, or unenforceable provision.

18. Waiver

No waiver by Wing Snob of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. The failure of Wing Snob to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies, notices, or agreements referenced herein and incorporated by reference, constitute the entire agreement between you and Wing Snob with respect to your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. No oral modification or waiver of these Terms shall be binding upon Wing Snob.

20. Force Majeure

Wing Snob shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government actions or orders, labor disputes, supply chain disruptions, power outages, internet service disruptions, civil unrest, war, terrorism, or any other event of force majeure. In such events, our obligations shall be suspended for the duration of the force majeure event.

21. Assignment

You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without the prior written consent of Wing Snob. Wing Snob may freely assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or operation of law. Any purported assignment in violation of this section shall be null and void.

22. Electronic Communications

By using our Website or services or communicating with us electronically, you consent to receive electronic communications from Wing Snob. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

23. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, or if you need to contact Wing Snob for any reason, please reach out to us using the following contact information:

We aim to respond to all inquiries within a reasonable timeframe. For urgent matters related to food safety or order issues, please contact us by email as soon as possible.